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FedUp with FedEx

by admin on Aug.16, 2010, under Gadgets, Opinion, humor

Wanna know why I don’t use FedEx unless someone puts a gun to my head?

Because they’re loaded down with buckets full of FAIL!!1

A FedEx agent will be right with you…

You have been connected to Julie .

Julie :  Hello Donnie, thanks for visiting FedEx.com! May I have your tracking number?

Donnie :  952XXXXXXXXXX

Julie :  Is the delivery address :XXXXXXXXXX

Donnie :  yes

Julie :  I am showing the package is still in transit at this time, and is due for delivery 8-17-2010
We don’t have daily scans for ground.

Donnie :  does ground normally take four days to get from tennesee to nc?

Julie :  shopped on 8-11 , home delivery is Tuesday – Saturday

Julie :  this is a 4 day transit

Donnie :  doesnt fedex deliver on saturdays? it said it did on my original daily results page

Julie :  we do , but that is 3 days transit

Julie :  its due tomorrow

Donnie :  and why doesnt fedex put a disclaimer on its tracking pages saying it doesnt deliver on mondays?

Julie :  that is the service the shipper chose, they know what days the service offers.

Donnie :  its apple and neither apple or fedex reveal that the shipper doesnt deliver on mondays.

Julie :  All of our services are on Fedex.com, would you like the link?

Donnie :  sure. are the links on the tracking details page too?

Julie :  No, just the commitment day

Julie :  Just a moment

Julie :  The link I just sent will take you to the appropriate page for that information.

Julie :  B. Service days for FedEx Home Delivery packages are defined as Tuesday through
Saturday for normal deliveries. Saturday is not a service day for all areas

Julie :  on page 136 of our service guide

Donnie :  Saturday IS a service day in my area and my original tracking summary said my computer would be delivered saturday. It didn’t come, and now the tracking page removed any indication of a delivery date after the computer didn’t show up.

Julie :  I am sorry, the transit days from CA to NC is 4 . you cant count 8-11 that is the day we got the package, so 8-12 is 1, 8-13 is 2, 8-14 is 3 and 8-17 is the next delivery day and is 4 days

Julie :  they created the label on 8-10-2010 but did not give us the package

Julie :  until 8-11

Julie :  that could be the discrepancy

Donnie Byers:  actually my tracking page said it left your california facility 8-11 at 10:22 a.m., so wouldn’t that be day 1?

Julie :  No, the day we get it, the driver is picking up packages all day, its does not leave the origin station until late that night

Donnie :  so it really didn’t depart the facility?

Julie :  correct, not until that night

Donnie :  thanks for your help maam.

Julie :  Thank you for using FedEx.com Chat, Donnie. We greatly appreciate your business. I would appreciate it if you could complete the short survey at the end of this chat session. Your feedback is the key to the success of our business and the effectiveness of these sessions. Have a great day!

Thank you for using FedEx.com Chat You may now close this window.

Your session has ended. You may now close this window.


The last italicized paragraph was an automatically generated response, but guess what? Julie at FedEx didn’t provide me the feedback url as promised, just like her company didn’t provide my computer on time.

FedExML…

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Oh Android, how I love thee…

by admin on Jul.28, 2010, under Gadgets

So I got this new phone. It’s called an HTC EVO. Some of you may have heard of it.

If you haven’t, then let me describe it for you in the simplest of  terms: it’s the Bomb, yo! It does everything a smartphone, cellphone, and mini-tablet should – all in a sleek, sexy design.

And even more importantly, my new EVO will let me resume my blogging career because the screen is so ginormous and the virtual keypad so easy to type on.

The damm phone even makes even Apple iPhone-lovers cringe in fear.

So here’s to kickAss mobile technology! Balance will soon be restored to the blogosphere.

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Why Sprint pwnz…

by admin on Jul.10, 2009, under Gadgets

Wanna know why I love Sprint so much as a phone carrier? Because of bold moves like this.

If you’re too lazy to click the link, then you’re a certified clown, but I’ll give you the skinny anyway: Sprint is requiring all their future smartphones (including the upcoming Blackberry Tour to the left) to have built-in WiFi. That’s right built-in WiFi.

That means you can side-step using your phone’s relatively slow 3G data connection and surf for pr0n or that latest Facebook posting over the high-speed wireless network at your house, the nearest bigbox book store, or that overpriced neighborhood coffee shop you spend way too much money on coffee at.

Meanwhile, SuckT&T (the network with the least bars in the most places) and Verizon (the Evil Red Empire) actually cripple the hell out of their phones, to save network bandwidth and increase company profits at the cost of card-carrying suckers like you.

To make you feel even more worthless, know this: Sprint already has the cheapest data plans and most reliable 3G data network in the country. So it’s a win-win for us. And NO SOUP for you.

So the choice is clear. Jump on board the Sprint bandwagon now or continue to poo-poo Sprint’s so-called shortcomings, all the while being nickle-and-dimed to death by your existing carrier.

Sucker.

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